Last Updated: [November 17, 2025]
This Privacy Policy describes how ESTUARY (a brand of Rioleaf Ltd.) collects, uses, and discloses your Personal Information when you visit, make a purchase from, or use the services of our website, estuary-bd.com.
1. Information We Collect
We collect various types of information to process your orders, provide customer support, and improve our services.
| Type of Information | Purpose of Collection |
| Contact Information | Used to fulfill orders, provide customer service, and send order updates (e.g., name, email address, shipping address, phone number). |
| Payment Information | Used to process transactions (e.g., payment method details). Note: We typically use a third-party payment processor, and we do not store full credit card numbers. |
| Usage Data | Information about how you access and use our site, including IP address, browser type, pages viewed, and referring website (collected via cookies and analytics). |
| Communication Data | Records of communications when you interact with us via email or customer support channels. |
2. How We Use Your Information
We use your Personal Information for the following purposes:
- Fulfilling Orders: To process your purchases, package them, and arrange shipping and delivery.
- Customer Support: To respond to your inquiries, manage exchanges, and address issues related to your order or our services.
- Marketing & Promotions (Consent-Based): To send you promotional communications, special offers, or brand updates, provided you have explicitly opted in to receive them.
- Improving Our Services: To analyze website usage, diagnose technical issues, and improve the functionality and content of the ESTUARY website.
3. Sharing Your Personal Information
We share your Personal Information with third parties only to help us run our business and fulfill our contracts with you.
- Service Providers: We share data with third parties who perform services on our behalf, such as:
- Payment processing providers (to handle transactions).
- Shipping carriers (to deliver your order).
- Marketing platforms and analytics providers (to measure site performance).
- Legal Requirements: We may disclose your Personal Information if required to do so by law, to respond to a subpoena, search warrant, or other lawful request for information we receive.
- Business Transfers: In connection with a merger, acquisition, or sale of assets of Rioleaf Ltd. or ESTUARY.
4. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of your personal information (subject to legal obligations to retain certain data).
- Opt out of marketing communications at any time by following the unsubscribe link in our emails.
5. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
6. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to exercise any of your rights, please contact us
through an automated spam detection service.